About
A seasoned design strategist and leader with over two decades of experience, currently serving as Director of Design Strategy and Ops at Kyndryl. Skilled in leading cross-functional teams to elevate user experiences, they focus on mentoring and fostering growth within their team while driving solutions through Design Thinking and automation. Their expertise includes user experience design, accessibility, and professional services, with a strong emphasis on aligning design strategy with business objectives. Previously at EY, Madhukar spearheaded a global digital content production and UX team, enhancing digital user experiences and optimizing business operations. Known for his ability to integrate design with innovation, he has successfully facilitated structured thinking sessions and built scalable processes. Committed to delivering impactful design solutions, empowering organizations to achieve their strategic goals through innovation and thoughtful design execution.
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