
Gyles
Morrison
Clinical UX Specialist
Dr-Hyphen, United Kingdom
Gyles studied at Bart’s & the London School of Medicine and Dentistry,
graduating in 2011. After three years of clinical practice, he now works as a Clinical UX Specialist where he improves the experiences people have with healthcare technology and services. Through his company Dr-Hyphen, he provides specialist skills in user research, iterative design and high fidelity prototyping.
Gyles founded the Clinical UX Association (CUXA) in October 2016 to raise the profile of usability and accessibility in healthcare. The CUXA is the world’s leading authority on healthcare UX and is a global ommunity of clinicians, UX specialists and IT professionals.
Apart from his love for healthcare UX, Gyles enjoys playing one of his African drums or 5 string electric-acoustic violin, drawing portraits, cooking up a storm in the kitchen or satisfying his Netflix cravings.

30 min Case study

Targeted to PREMIUM – Intermediate

Track 4: Broader impact & change through design
Behaviour Change in Digital Health – A Research Case Study
Despite the many technological achievements currently on offer, such as AR, VR and AI, many solutions in healthcare are not always solving problems. There are complex issues such as racism, sexism and social class which still has negative impact on health outcomes for people around the world. Technology designed without considering these issues will fail to address them. During this talk, Dr Gyles Morrison will explore the importance of Behaviour Change Theory when designing digital health solutions to ensure positive change is achieved. He will discuss some of his own research which has explored the use of a personalised health record on a Sickle Cell patient’s phone specifically designed for use by clinicians treating them in Emergency settings.

Track 4: Broader impact & change through design
Three key takeaways
1.Healthcare needs more designers, especially designers who know about
healthcare.
2.Behaviour change is complex, but can be successfully incorporated in to the design of healthcare technology and services.
3.We must design better technology if we are to provide great healthcare for all citizens of the world.